Subscribe & Save
Products are automatically delivered on your schedule. Modify your subscription anytime by logging into your account and clicking on the "Manage Subscriptions" button.
Modify or cancel your subscription anytime! (Min 2 Orders)
Flexibility
You can view all of your active and inactive subscriptions, see the dates for upcoming deliveries and change the frequency of deliveries to the number of days that suit you.
If you want to change your payment or delivery options, you can update your shipping and payment details easily too.
Price Changes
Oceans Alive reserves the right to adjust pricing for our Service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion.
More Products
Add more products to your subscriptions by changing the quantity of products per delivery - you can also add other products to your subscription easily within the subscription management page. Subscribe to as many products as you wish.
Subscription Service Terms & Conditions
Subscription Discounts
Subscribe & Save discounts are offered to customers intending to receive products on a recurring basis. By subscribing, you agree to maintain an active subscription beyond the initial order.
Minimum Commitment
To qualify for and retain any subscription discount, a minimum of 2 fulfilled subscription orders (including the first order) is required.
Cancellation Policy
Subscriptions can be modified or cancelled at any time. However, if cancelled before the minimum 2 orders are fulfilled, we reserve the right to remove the discount applied to the initial order and charge the difference to the standard retail price. If you contact us, we may review early cancellations on a case-by-case basis.
Fair Use
The subscription service is intended for genuine ongoing use. Misuse includes repeatedly cancelling after the first order to obtain discounts, creating multiple accounts to access promotional pricing, or attempting to bypass the purpose of the programme. We may take action where misuse is identified, including cancelling subscriptions, restricting access, or recovering discounts.
Monitoring & Changes
We reserve the right to monitor subscription activity, enforce these terms, and update them at any time. Continued use of the service constitutes acceptance of any changes.